Age Policy

21+

All products sold on smoktek.com contain nicotine, which is an addictive chemical. You must be 21 years of age or older to browse, purchase, or receive products from this website. This is a requirement of federal law and is strictly enforced.

Our commitment

SmokTek, LLC is fully committed to preventing the sale of nicotine and vaping products to minors. We take our legal and ethical obligations seriously and have implemented a multi-layer age verification process to ensure that every purchase made on smoktek.com is made by an adult who is 21 years of age or older.

We do not take shortcuts when it comes to age compliance. Every order placed on our site is subject to age verification — no exceptions.

Federal law

As of December 20, 2019, federal law in the United States sets the minimum age to purchase all tobacco and nicotine products — including e-cigarettes, vape devices, and e-liquids — at 21 years of age, regardless of state. This law applies to all online retailers, including smoktek.com.

SmokTek complies fully with the Tobacco 21 law, the Prevent All Cigarette Trafficking (PACT) Act, and all applicable FDA regulations governing the online sale of nicotine and vapor products.

Nicotine warning: This product contains nicotine. Nicotine is an addictive chemical. Our products are intended for use by adults only and are not intended for use by minors, pregnant women, or individuals with cardiovascular disease or other health conditions that may be affected by nicotine.

How we verify your age

SmokTek uses a layered age verification process to confirm that every customer meets the 21+ requirement before an order can be completed.

Step 1 — Birthday confirmation at checkout

Before you can complete your purchase, you will be prompted to enter your date of birth to confirm that you are 21 years of age or older. By entering your date of birth and proceeding with your order, you are legally affirming that you meet this requirement.

Step 2 — Third-party identity verification via AgeChecker.Net

All orders are processed through AgeChecker.Net, an industry-leading third-party age and identity verification service. AgeChecker.Net cross-references the information provided at checkout — including your name, billing address, and date of birth — against authoritative public records databases to verify your age instantly and securely.

The vast majority of customers are verified instantly with no additional steps required. AgeChecker.Net does not store your payment information and operates in full compliance with applicable privacy laws. For more information, visit agechecker.net.

Step 3 — Manual review if needed

In cases where automatic verification cannot be completed — for example, if your billing address does not match public records, or if you have recently moved — AgeChecker.Net may request additional documentation. Our team may also conduct a manual review before releasing an order for shipment.

What happens if you fail age verification

If your age cannot be verified through our checkout process, your order will not be processed. Any pending charge will be voided and a full refund will be issued to your original payment method. Refunds typically appear within 3–5 business days depending on your card issuer.

Common reasons age verification may not be completed include:

The billing address entered does not match the address on file with your card issuer or in public records
You have recently moved and your records have not yet been updated
Your name was entered differently than it appears in public records (e.g. nickname vs. legal name)
Insufficient public records data available to verify your identity

If you believe your order was cancelled in error, please contact us at support@smoktek.com or call 727-697-7316.

Prohibited conduct

Falsifying your age or identity to purchase products from smoktek.com is illegal and may be punishable under federal and state law. Purchasing products on behalf of a minor — commonly known as a "straw purchase" — is strictly prohibited and may result in criminal penalties. SmokTek reserves the right to refuse service, cancel orders, and permanently ban any customer we believe is engaging in fraudulent activity or attempting to circumvent our age verification process.

Protecting minors

SmokTek does not market its products to individuals under the age of 21. Our advertising, content, and communications are directed exclusively at adult consumers. We do not knowingly collect personal information from individuals under the age of 21.

If you believe a minor has accessed or attempted to purchase from our site, please contact us immediately at support@smoktek.com. We continuously review and improve our age verification processes to stay current with evolving federal and state regulations and industry best practices.